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Managing your communities with Mookee

Brands, public figures, clubs, festivals or associations: this section helps you build a community you can reach directly by SMS and WhatsApp, talk to it at the right pace, and keep the conversation going at scale with a conversational agent.

3 articles in this section
Fictional conversation with an AI assistant: it tells a fan the wrong metro station is closed, based on a page from the 2025 edition, then apologises when she corrects it from in front of the locked gates
Communities

Showing up in ChatGPT is great. But for your community, it isn't enough

Your audience increasingly turns to ChatGPT, Claude or Gemini. Being well represented in their answers is a real asset, but for the information that matters, your community needs an official channel that comes straight from the source.

7 min10/19/2026
Fictional messaging conversation between a skate brand and a customer from its community: crew-only early access, a reminder before the drop, a size question and an order
Communities

You have a community, but can you talk to it directly?

A community gathered on social media is still at the mercy of the algorithm. Email, SMS, WhatsApp and conversational agents: how to build a community you can reach directly, and where to start.

7 min10/19/2026
Fictional messaging conversation between a touring band and a fan: an exclusive voice note, a vote on the opening song, the fan's reply and a choice of how often to receive messages
Communities

Staying present with your community without wearing it out

Too much silence and your community forgets you; too much promotion and it unsubscribes. The four habits for keeping the connection alive by SMS and WhatsApp: give people a reason to open, get them talking, pace yourself, target.

6 min10/19/2026