Mookee
Use cases

USE CASES

How event organizers use Mookee to engage, recruit and retain their fans.

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Promotion

Push ticket sales to your fans via SMS and WhatsApp

You have a contact database with their phone numbers. Promote your ticketing by sending outbound SMS, RCS and WhatsApp campaigns.

  1. 1Upload your contact list (CSV) or sync your CRM with Mookee.
  2. 2Target precise segments for more effective SMS campaigns.
  3. 3Track your conversions in real time.

Result

Over 90% open rate, informed fans, and an ROI of 5x or more.

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Acquisition

Recruit fans at your events

You're organizing an event with attendees whose contact details you don't have. Take the opportunity to recruit them.

  1. 1Invite your fans to sign up via SMS, QR code, call or voice message.
  2. 2Smartphone in hand, your visitors scan or text. Sign-up in 5 seconds.
  3. 3Automatic welcome message upon sign-up.
  4. 4Each exchange tells you more about them and builds trust.

Result

A contact base that's 100% yours, for just a few cents.

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Audience service

Offer a virtual agent to VIPs or guests in hospitality areas

Your audience has questions? A virtual agent responds 24/7 via WhatsApp or SMS.

  1. 1Schedule, menus, accessibility... All their questions answered by message.
  2. 2Instant agent response, adapted to their status: visitor, VIP, box guest...
  3. 3Staff steps in whenever the situation requires it.

Result

Instant answers for your audience, and a better understanding of their needs for you.

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Brand activation with audiences

Manage audience relations at your brand experiences

Contests, ambassador selection, crowd engagement... Mookee becomes your conversation channel.

  1. 1Contest launched: photo, video or voice via WhatsApp/SMS is all it takes to enter.
  2. 2Winners notified via WhatsApp/SMS, with a surprise video from a celebrity.
  3. 3All key info sent by message: instructions, Mookee agent replies, last-minute updates.
  4. 4Post-event photos ready to share online.

Result

Staff work made easier from first to last message. Smooth relations with the audience and winners, and a massively amplified activation.

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Fan community engagement

Grow your fan communities and leverage them with partners

Your community already exists. Bring them to Mookee and engage them with content and experiences from you or your partners.

  1. 1Recruit your fans online or at previous events.
  2. 2Qualify them through exchanges and refine your segmentation: city, age, music tastes...
  3. 3Offer the right people partner-branded content and activations.

Result

Your fan community becomes an asset in your partner strategy.

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Staff & volunteers

Train, inform and mobilize your staff and volunteers

You're organizing an event with staff and volunteers. WhatsApp groups, email chains and calls are wearing you out. Centralize all coordination in Mookee.

  1. 1A question? On WhatsApp. The agent replies from your FAQ.
  2. 2Qualified and segmented by role, each person receives relevant information.
  3. 3Targeted messages: all staff, or just specific groups.
  4. 4Volunteer feedback, continuous training. You improve together.

Result

Your staff and volunteers, aligned from start to finish.

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Let's talk!

Tell us about your project and find out how Mookee can fit your context.

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